Privacy Policy

Who we are

CardMe is a digital business card platform. We let individuals and organisations create shareable online profiles, capture contacts, and optionally order physical NFC cards that link to those profiles. This policy covers both the people who create CardMe profiles (“account holders”) and the people who share their details through a profile’s contact-exchange feature (“visitors”).

Information we collect

We collect the following categories of information:

• Account information. When you register, we collect your email address and authentication credentials. Sign-in and identity verification are handled through our authentication provider.
• Profile content. Information you choose to put on your digital card — such as your name, job title, company, phone number, email, address, website, social links, profile photo, banner image, a short “About” description, and any videos or documents you upload.
• Contact-exchange data. When a visitor chooses to share their details through your card, we collect the information they submit — which may include their name, email, phone, company, a message, an approximate location, and optionally a photo or a scan of their name card.
• Payment information. If you purchase a paid plan, add-on, or physical card, payment is processed by our third-party payment provider. We do not store full card numbers on our servers; we retain only limited transaction records (such as plan, amount, and a payment reference).
• Usage and device information. Like most online services, we automatically receive technical data such as IP address, browser type, device, and interactions with the Service (for example, profile views and analytics events), which help us operate, secure, and improve the platform.

How we use your information

We use the information we collect to:

• Create, host, and display your digital business card and profile;
• Operate the contact-exchange, contact-management, CRM, and analytics features;
• Process payments and fulfil orders for plans, add-ons, and physical cards;
• Send transactional messages such as sign-in help, password resets, purchase confirmations, and account notices;
• Provide customer support and respond to your requests;
• Maintain the security, integrity, and reliability of the Service and detect or prevent fraud and abuse;
• Improve and develop features and understand how the Service is used;
• Send you product or marketing communications where you have opted in, which you can unsubscribe from at any time;
• Comply with applicable legal and regulatory obligations.

How information is shared

Your CardMe profile is, by its nature, designed to be shared — any content you place on a public profile may be viewed by anyone you share the link, QR code, or NFC card with. Beyond that, we share personal information only with trusted service providers who help us run the platform, and only as needed for them to perform their function. These include our cloud hosting and infrastructure provider, our authentication provider, our payment processor, and our email delivery provider.

If you belong to a team or organisation on CardMe, certain profile and contact information may be visible to the administrators of that team for management purposes.

We do not sell or rent your personal information. We may disclose information where required by law, to comply with legal process, to enforce our terms, or to protect the rights, safety, and security of our users or the public.

Data retention

We keep personal information for as long as your account is active or as needed to provide the Service. When you delete your account, we delete or de-identify the personal data associated with it, except where we are required to retain certain records (for example, transaction records) for legal, accounting, or fraud-prevention purposes. Contact-exchange images are subject to a storage limit, and you can delete received contacts and their images at any time from your dashboard.

Data security

We use technical and organisational measures to protect your information, including encrypted connections, access controls, and reputable infrastructure providers. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

Your choices and rights

Depending on where you live, you may have rights to access, correct, update, or delete your personal information, to object to or restrict certain processing, or to request a copy of your data. You can edit most of your information directly in your dashboard, and you can permanently delete your account from your account settings. For any other request, contact us at the address below. Where Singapore’s Personal Data Protection Act (PDPA) applies, we will handle requests in accordance with its requirements.

Cookies and tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used so we can improve it. You can control cookies through your browser settings, though disabling them may affect how the Service works.

Children

The Service is not directed to children, and we do not knowingly collect personal information from anyone under the age of 13 (or the minimum age required in your jurisdiction). If you believe a child has provided us with personal information, please contact us so we can remove it.

International users

CardMe is operated from Singapore, and your information may be processed and stored in Singapore or in other countries where our service providers operate. By using the Service, you understand that your information may be transferred to locations outside your country of residence.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. When we do, we will revise the “Last updated” date above, and significant changes will be communicated where appropriate. Your continued use of the Service after an update means you accept the revised policy.

Contact us

If you have questions about this Privacy Policy or how we handle your personal information, contact us at support@cardme.info.